1. Shipping Locations
FATBIKE HB ships products only within the continental United States.
2. Shipping Costs
Shipping costs are calculated based on the weight of the items and the customer's location. We do not offer free shipping. Shipping charges will be displayed at checkout.
3. Order Processing and Delivery Times
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. Once your order has been shipped, you can expect delivery within approximately 1 week, depending on your location within the continental United States. Delivery times may vary based on the carrier and external factors beyond our control.
4. Damages and Lost Packages
FATBIKE HB is not liable for any products damaged or lost during shipping. If you receive your order damaged, please contact the shipment carrier to file a claim. Please ensure that you retain all packaging materials and damaged goods before filing a claim with the carrier.
For lost packages, we recommend contacting the carrier directly with your tracking number. If the carrier confirms that the package was lost, please reach out to us at fatbikehb@gmail.com, and we will assist you in resolving the issue.
5. Payment Options
FATBIKE HB accepts the following payment methods:
All payments are processed securely to ensure the protection of your personal and financial information.
6. Payment Requirements
Payment in full is required at the time of purchase. Orders will not be processed or shipped until payment has been successfully completed. Please ensure that your payment information is accurate and up to date to avoid any delays in processing your order.
7. Contact Information
If you have any questions regarding shipping, payment, or any other concerns, please feel free to contact us:
FATBIKE HB
7151 Yorktown Ave Suite 105
Huntington Beach, CA 92648
Phone: (657) 933-8197
Email: fatbikehb@gmail.com
